FAQs

The ongoing cladding and fire safety issues at Islington Gates are raising many questions from concerned leaseholders. We will be maintaining this page to try and answer some you your questions.

Please note: this document is a simplified summary of the current position. While every attempt has been made to present accurate information, it should not be relied upon for legal or other technical purposes. Leaseholders should take independent advice relevant to their individual circumstances.

2020-04-04 – Cladding Update

IGMC Update 4 April 2020

Message from Philip Davis, Chair, Islington Gates Leaseholder Management Company:

As you know we are changing managing agents to Wolfs. In the interim, it would be helpful to the management of the cladding issues if you could pay the amount requested in the Service Charge Invoice. Or, if not yet possible, please pay the smaller ‘ordinary’ Service Charge amount show to Wolfs ASAP, as an interim payment. Wolfs and I will write again in due course. I must stress that payment of the full amount invoiced is necessary to remove the long term fire safety issues at Islington Gates and restore full value to our properties. We will, however be seeking Government help from the expanded Cladding Fund, which, if granted Is likely to result in at least some re-payments to all residential leaseholders.

Any Service Charge payment already made to Savills will be transferred to Wolfs as the new managing agent.

Sincerely

Phil Davis
Chair – IGMCo

2020-04-21 – Cladding Update

Islington Gates’ Cladding Update – April 2020

Questions & Answers – prepared by the IG Board

Given the substantial sums Leaseholders have been asked to contribute to the removal of unsafe cladding and other fire safety works, the Leaseholder Board has prepared the following response to clarify common questions asked. We will shortly apply to the Government Cladding Fund for grant-aid, but in the interim, need to raise the sums requested as a condition of maintaining our buildings insurance.

If in doubt about your personal position as an IG leaseholder, you should seek independent advice.

  1. What if I simply cannot afford the payments?

If you have a mortgage please speak to your provider about the position.

Alternatively, borrowing to fund cladding removal should help restore value to your flat long-term. Please take independent advice.

  1. Its unfair for leaseholders to pay -why can we not claim from insurance or landlords/freeholders as surely it is their responsibility?

Leasehold law in a England is scandalously biased in favour of freeholders.

We have asked our Freeholder for support, but, a legal opinion we commissioned suggests they have no liability. The Grenfell fire revealed widespread unsafe building practices which had been poorly regulated.

There was no insurance available covering this unprecedented situation.

  1. We have had a huge invoice – will the same amount be invoiced in July?

Yes. If the Leaseholder Management Company is to raise the £3 million required this year to let contracts for cladding removal by November (as required by our insurance cover), a further bill must be issued.

  1. Are these huge costs only for 2020 – will service charge go back to “normal” in 2021 i.e. is the £3million payable over 12 months or 24 months?

The Board will keep payments and payment arrangements under review, but the estimated costs of complete cladding/fire safety works is c.£6-£8 million. If we can meet the insurers’ November deadline this year and successfully claim against the Government Fund, we may be able to ease the payment arrangements and start reimbursements. Longer term we aim to return to ‘pre- cladding’ levels of Service Charge.

  1. Have we applied to Home England – mortgage companies are asking?

If Homes England manage the Government Cladding Remediation Fund we will certainly be applying once the newly extended qualifying rules are published by Government (expected in June 2020). We tried to claim under the earlier scheme but were told we did not have the then narrowly-defined qualifying type of cladding. The rules have now changed in our favour.

  1. Can we pay the “reserve” monies on a payment plan?

The Board may look at individual cases, but we need lump sum payments to meet our November target. This is set by our insurers. We risk loss of buildings insurance – automatically placing leaseholder mortgages in default – if we cannot start work on cladding removal by November.

  1. If the majority pay and some do not – what happens?

We are required to seek the money from any defaulting leaseholder via legal action. Non-payment could mean the lease defaults to the freeholder while the debt remains with the leaseholder.

  1. What happens if we are successful in legal action or lobbying – do we get a refund?

See Q4. If we successfully claim from the Government Fund and/or obtain compensation by legal action, some repayments should be possible.

  1. What work has already been commenced?

Following enhanced internal fire safety measures – upgraded lighting, installation of klaxons and introduction of 24/7 ‘waking watch’ – work has begun to create fire-breaks in the timber cladding. Major works – the subject of the most recent leaseholder bills – cannot begin until we raise the £3 million to fund the first tranche of cladding removal.

  1. Is the £3million a guess or based on quotes? How do we know it may not be more?

It will be more (see Q. 4). Costs are estimated by our experience building consultants, who have experience of similar works elsewhere.

  1. What happens if not enough money has been collected when insurance is due for renewal and works have not begun?

We shall seek an extension of cover based on the circumstances at the time. We will also be raising the impact of the Covid-19 pandemic. The group of insurers providing our cover could withdraw, our increase our premium again. Via UKCladding Action we are lobbying Government to provide an insurance guarantee to all sites such as ours, so financial risk is limited and premiums can become more reasonable.

  1. What happens if we cannot get insurance renewed in November?

Leaseholders with mortgages would be automatically in default and lack of cover could prevent works to remove cladding.

  1. Why can we not collect monies over longer period of time and then carry out the works (giving people extra time to save)?

The current financial demands are driven by our insurers and the lack of alternative options to secure cashflow. The Leaseholder Board would prefer a longer timetable to fund the cladding removal and deal with internal fire-stopping, but remains committed to flammable cladding removal as our a safety priority.

  1. Can we have copies of minutes of meeting on 6th

These have been sent out to leaseholders. For a copy contact Deborah.Murphy@wolfsproperty.co.uk

  1. Can we not get a loan from the freeholder and then pay them back over a longer period of time?

This would be preferred, but MB2005 No.1 Ltd, our freeholder, has declined to help, other than with a possible contribution to legal costs. You may like to write to them at Building 4, Imperial Place, Elstree Way, Borehamwood WD6 1JN

  1. The Government state that a freeholder is responsible so why is our Freeholder not taking responsibility?

The Government has been fudging its response to the crisis. It must be aware that in England leasehold law places the vast majority of building

liabilities upon individual leaseholders. We are supporting the Leasehold Knowledge Partnership, a group calling for reforms such as in Commonhold, the Scottish system. The Government’s extension of the Cladding Remediation Fund represents, however, a welcome practical extension of help.

  1. When did the Board realise the cladding needed to be replaced – how long ago and by what means?

Following the Grenfell fire in late 2017 the Leaseholder Board began investigating fire safety in detail at Islington Gates. In June 2018 we received the results of an initial review indicating potential flammability in our metal cladding plus missing fire stops and other fire safety construction failures. Subsequently we introduced various fire safety enhancement measures (see Q.9) and engaged building consultants Easton Bevins to advise on appropriate remedial works. We also sought to make a claim to the Government’s Cladding Fund (when restricted to sites with Grenfell- type Aluminium Composite Material, ACM, cladding), as it was unclear what defined ACM. This was rejected.

  1. After Grenfell Savills sent a letter confirming the cladding was safe and there was nothing to worry about. What changed?

This is incorrect. Savills, our then managing agents, were simply asked to state whether our site had ACM (Grenfell type) cladding. They replied that we did not, as we had no evidence of ACM.

  1. Are we not supposed to issue a Section 20 before issuing service charge invoices for such a large sum of money?

Section 20 process would normally apply, but given the timetable set by our insurers we have had to act now. We will be seeking appropriate derogations via the First Tier Tribunal.

  1. In light of COVID-19 – can a holiday period be requested?

We will ask our insurers to take the pandemic’s impact into consideration and extend their deadline.

  1. Why were invoices not sent out until 25th March – some 3 months late and then only given 6 days to pay?

Savills gave inadequate notice that they were quitting residential management in the West Midlands. Their service to Islington Gates was inadequate for some months prior to their withdrawal. The invoice failures were part of these problems. The IG Board is seeking compensation from Savills. The Board appointed Wolfs Residential Management as our new agents effective April 5th

  1. With COVID-19 can works continue in any event?

The Board, with our building consultant, is keeping matters under close review. We plan to restart the timber fire-breaks work by mid-May.

  1. Leaseholders have been mis-sold their lease – surely there is come back on the developer?

This is not a question we can answer. The developer company, MCD Fleet Ltd., no longer exists, though MCD group still appears to be trading. Leaseholders may wish to write to the extant MCD Group.


Please note: this document is a simplified summary of the current position. While every attempt has been made to present accurate information, it should not be relied upon for legal or other technical purposes. Leaseholders should take independent advice relevant to their individual circumstances.

 

Islington Gates Leaseholder Board

April 21st 2020

Can the types of cladding in the development be classified exactly? Where are these claddings? How much of the building needs re-cladding?

As far as we can establish, as there seems to be no industry standard definition of ACM (Aluminium Composite Material), we do NOT have Grenfell-type ACM. This is a thin pre-formed composite sheet (a fusion of polystyrene and metal). Islington Gates has a sandwich cladding of 0.5mm steel, 1mm Aluminium sandwiching 20mm of pink polystyrene insulation – the flammable core.
 
We also have timber cladding that is fire-retardant treated, but, like the metal cladding is not properly fire-stopped. The insurers insist we remove all fire risk cladding, metal and timber. Brick areas are not a risk.

From the latest Govt. building safety advice notes Jan 2020. It states that they ‘strongly advise’ that building owners should already be actively ensuring the safety of residents, and not wait for the regulatory system to be reformed. Who are the building owners?

The Freeholder ultimately owns the building leases and has certain charging rights (e.g. ground rents) but legally leaseholders own their lease. Unfortunately the law is tilted against leaseholders who, by law, must pay maintenance and upkeep of the building. The Government is fudging the issue when it says ‘building owners’ must pay to put right cladding and other problems.

Reference document: Building safety advice for building owners, including fire doors 

Insurance has quintupled this year because of the fire safety issues. Have we only used the Savills broker or have we tried others?

UK Cladding Action Group (UKCAG) report similar insurance problems on other affected sites.
 
A board member made informal inquiries of another development’s broker, but reported the same issue. Our freeholder also checked with their brokers and reported the same. The Board will, however, check formally with an alternative broker on an alternative premium as soon as possible. Insurers are now reluctant to offer any insurance. We need a Government guarantee to underpin insurance, as has happened in areas subject to regular flooding. We were represented at the recent All Party Parliamentary Group (APPG) Meeting on cladding on January 9th, where this issue was raised.

Is the Managing Agent for Islington Gates changing?

Yes. Previous agents Savills have decided not to continue in the block management business locally. Their decision is generic not just about Islington Gates. After competitive interview the IG Leaseholder Board has appointed Wolf Block Management to take over in early April. Deborah Murphy of Wolfs will manage our site.

Shouldn’t we ask the ‘expert’ or lawyers about legal action?

By the “expert” I assume you mean Chris Easton from Easton Bevins who has spoke at the Residents’ Meetings. Chris is retained by the Islington Gates Management Company (IGMC) directly and as such will continue to support and advise us through the remediation works.

We have also instructed a firm of property lawyers to look into our case. 

The Government building safety advice refers to wooden balconies and the storage of combustible materials, barbecues and smoking on the above as well as in communal areas. Can it be re-emphasised that storage of combustible materials, barbecues and smoking are prohibited in communal areas and on balconies?

Yes, use and storage of such equipment/materials is prohibited as a breach of lease conditions. A new letter on safety advice will be issued to Leaseholders and Residents. The Management Company needs the co-operation of leaseholders, whose duty it is to ensure their apartments/homes are internally fire safe, with appliances in good order and regularly maintained.

What action has been taken since the Grenfell Tower tragedy to check fire safety at Islington Gates?

As a responsible Leaseholder Management Company, your Board has introduced a number of fire safety improvements, including 24/7 waking watch and fire klaxons. As well as cladding investigation, work had been undertaken checking the adequacy of internal fire stops/barriers and fire stops behind the timber and metal cladding. Unfortunately these checks revealed a negligent build quality when constructed in the early 2000. Nor do building regulations appear to have been followed.

What will leaseholders have to pay to repair Islington Gates?

As stated, we hope to claim compensation. Unfortunately this will take time (and is not guaranteed). The law requires leaseholders to pay. Our Building Consultants estimate potential costs of £8.2m. These have yet to be confirmed, but this would mean an average bill per apartment of £30-£100,000. We advise leaseholders to consider loan finance applications and/or to talk to their mortgage companies. The Board will discuss with our Managing Agent how this process will be handled to minimise hardship, but, inescapably payment is necessary to fund a start on removing cladding, cutting our insurance and fire safety bills and restoring equity in our apartments.

Who should I pay my Service Charge to?

Savills relinquish responsibility for the management of Islington Gates on 5 April 2020. We will be receiving a communication from our new Managing Agents (Wolfs) shortly. This will include details of how and when Service Charge Invoices should be paid. 

Many Leaseholders are concerned about the conditions around and caveats needed to protect their interests. A pro forma letter has been developed which you are free to use as is, or amended to meet your requirements.

It would be helpful to the management of the cladding issues if you could pay the amount requested in the Service Charge Invoice. Or, if not yet possible, please pay the smaller ‘ordinary’ Service Charge amount show to Wolfs ASAP, as an interim payment. We must stress that payment of the full amount invoiced is necessary to remove the long term fire safety issues at Islington Gates and restore full value to our properties. We will, however be seeking Government help from the expanded Cladding Fund, which, if granted, is likely to result in at least some re-payments to all residential leaseholders.

Any Service Charge payment already made to Savills will be transferred to Wolfs as the new managing agent.